Frequently Asked Questions
Your guide to seamless sustainable style.
How long does shipping take for my OGLmove order?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its journey.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like intimate apparel may be final sale.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are OGLmove fabrics sustainable?
Yes, we prioritize eco-friendly materials such as Tencel, organic cotton, and recycled synthetics to ensure our high-performance activewear has a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.